Don’t know how to act in certain situation? Here is a set of guiding principles to make your user experience more smooth.
- If you would like to ship items with Dylyver please register with your real first and last name, mail address and mobile number. Failure to add real verifiable information might result in either suspension or deletion of your account.
- Dylyver is a global community that is based on trust, integrety and mutual respect for each other. By understanding and aligning to these core values you are helping us to build an effective community.
- Please make sure you respond to couriers and receivers on a timely basis to avoid delays and order cancellations.
- Make certain that you keep details of your request as accurate as possible. By not being accurate about the package(s) being sent or locations you make courier's job more difficult and this could lead to your request being cancelled or your item(s) not getting delivered.
- If you would like to ship items with Dylyver please register with your real first and last name, mail address and mobile number. Failure to add real verifiable information might result in either suspension or deletion of your account.
- Dylyver is a global community that is based on trust, integrety and mutual respect for each other. By understanding and aligning to these core values you are helping us to build an effective community.
- Please make sure you respond to couriers and receivers on a timely basis to avoid delays and order cancellations.
- Make certain that you keep details of your request as accurate as possible. By not being accurate about the package(s) being sent or locations you make courier's job more difficult and this could lead to your request being cancelled or your item(s) not getting delivered.
- Please try to keep all of your conversations with couriers and receivers in the system by using the chat function in Dylyver app. So if the need arises we can jump in and help you out.
- Please make sure that you do not accept deliveries outside the system and do not pay for deliveries in cash. If this happens unfortunately we will not be able to help you or protect your delivery against damage or other unfortunate things.